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Service & Support
PaceBlade is committed to fast, high quality service and repair. We recognize that the quality of a product is directly linked to after sales support. The FAQs on this site, the Bulletin Board and our service personnel are all available to help you.
If the steps in the procedure described in the table below do not answer your question or solve your problem, please call our support helpdesk and our support staff will be glad to help you.
PaceBlade Support: +31 (0)33 422 93 99 (during working hours).
How To Proceed:
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Step 1: Look in FAQ's At this time we are working on a newer version of our FAQ database. Please send an email to our support until we have finalized this site. We apologize for the inconvenience caused. |
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Step 2: E-mail support request After referring to the FAQ database, the next step is to request support by e-mail. To be able to process your requests more efficiently, please use the support request form. |
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Step 3: RMA procedure If you have a problem with your product where you need to send your product to our service centre, then please follow the steps described on our Pick-up and delivery information page. |
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Step 4: Progress monitor You can find an overview of the current status and details of your repair in the Service & Support tracking database. This is a secure area where you will need to log in. You will need your RMA number and your ZIP code to access your RMA details.
At the 2L.net website go to the 'service and support' page and click the link on the bottom of the page.
During any repair you will receive e-mail alerts on every status change of your repair. All you have to do is supply us with your e-mail address. |
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